As a retired hobbyist woodworker I visit the Forum most mornings. It has been for me an invaluable resource of experience and insight. Many questions and answers fall into the category of “things I didn’t know I didn’t know”. I have purchased several of the major tools in my small shop based on recommendations from regular contributors (thank you particularly John C2).

The forum also is a story of the adverse consequences of a system change in subscription management by the publisher (Taunton). The predictable hiccups from this change have lasted longer than one would expect and seem to be leading some some long-time subscribers to leave.

I have not experienced subscription or login problems. Yet. But it clear that this has become a significant issue that just doesn’t go away. Ben Strano has assumed the thankless job of communicating between the readership and the publisher. For those who read and watch Ben videos recognize that he is clearly a woodworker first. And a very reasonable guy. As an editor he does not have any control over what the publisher does or doesn’t do. Good on him for continuing to stand up.

Ben has started a weekly show on new tools and other developments in the woodworking world. It is admirably low production pizazz and high value. I suggest that one week soon, Ben invite someone from Taunton to explain what has created this subscription/login problem and what Taunton is doing to fix it. Won’t be an ambush interview because that is not Ben’s style. Just straightforward questions and hopefully responsive answers. I think that this would go a long way to lowering the aggravation-induced agita that we are now seeing among very long-term subscribers.

Just a suggestion.