I just came across this and thought I would post it since there has been a few questions about bamboo lately.
Hope it helps somebody out
http://www.franksupply.com/specialty_products.htm#veneer
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Sorry, no returns or exchanges on bamboo.
Frank's Bamboo Guarantee
1. All bamboo is guaranteed to be crooked - not straight. Some poles are nearly straight.
2. All bamboo is guaranteed to be a different color from the last time you bought it. Do let us know what color you are looking for. The best way is to send us a sample.
3. All bamboo is guaranteed to split. We do not ship split poles, but it may split during shipment or during storage. Call for ideas on how to reduce splitting.
4. All bamboo is guaranteed to taper and the amount of taper will vary from pole to pole.
Don't you just love it!
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