Replies

1. 
   elmaduro | Dec 17, 2021 02:55pm | #1

   Not sure who you are addressing, but I recently returned a Grizzly G0889z 13" spiral cutter head planer due to two quality control issues.

   Ended up getting a ShopFox W1877 benchtop spiral head planer. I really wanted the DeWalt, but it didn't work in my small shop. Also inspected the Rikon equivalent at Woodcraft and it came across as too much of a hobbyist machine.

   So far no issues with the ShopFox. Good luck!

2. 
   esch5995 | Dec 17, 2021 10:35pm | #2

   My recommendation is never have anything shipped from Grizzly junk is junk.

1. 
   DRBWWing | Dec 18, 2021 06:58am | #3

   Baloney. Grizzly makes some good machines.

1. 
   esch5995 | Dec 18, 2021 07:12am | #4

   I guess it's all in what you are used to. I bought one machine from Grizzly and regret it still. The construction quality is crude as are the adjustments, nothing about it is equal to the quality of the old North American brands like Delta, General and others all put out of business be cheap imports.

3. 
   gkotnik | Dec 18, 2021 07:20am | #5

   It’s not only Grizzly shipments that arrive damaged. Over the past 5 or 10 years the majority of freight shipments I’ve received via ups have been damaged. Usually it’s the tine of a forklift that pierces a box or crate and creates havoc. I’ve called Grizzly each time and send photos of the damage and they send replacement parts. Sometimes it’s an eBay shipper or another machine company. It’s gotten to the point that recently I purchased an expensive item and I told the seller that if they ship ups it WILL arrive damaged.

1. 
   esch5995 | Dec 18, 2021 09:09am | #6

   I guess it can be a regional issue as well. I've had 2 large pieces of equipment delivered by UPS liftgate services in the past 3 years without issue by drivers who went out of their way to get the equipment where I wanted it.

4. 
   davidsmith0726 | Dec 18, 2021 03:33pm | #7

   Dewalt DW735, replace the cutter head with a Shelix. Not that hard to do. Relatively speaking, not terribly expensive.

   The 735 has two speeds and the dust collection is great.

5. 
   user-7274013 | Dec 18, 2021 04:57pm | #8

   I have been dealing with Grizzly for years and never had product problems or shipping issues. When I have technical questions or need a replacement part they are always helpful.

1. 
   esch5995 | Dec 18, 2021 07:41pm | #9

   I never said anything about their customer service or shipping, I simply don't like the quality of tools they turn out. Unfortunately if you started woodworking more recently than I did, you may not know how much better tools used to be made. My son who is a Mechanical Engineer took a look at my 12" jointer/planer and started laughing at the way it is designed and built, parts that should have been machined were clearly cut using some type of die grinder into a crude facsimile of what the part should have been. The handles that lock the tables in place instead of having cams machined onto them use panhead screws to build pressure against an ordinary hexhead bolt. When mine arrived one of the panhead screws wasn't even there. The castings are poor quality the adjustments crude should I go on. Maybe the worst part is this is a blatant ripoff of the Minimax model. These companies don't engineer anything they simply steal designs from other tool manufacturers and under sell them to unknowing buyers who only see price tags until the good tools companies simply disappear like Delta or give up trying to compete and sellout like Powermatic. Now the sad state of affairs is the only tool companies left are Asian imports so we are left with little choice but to reward these companies.

   The sound you hear is me getting off my soapbox, the knees aren't what they used to be. Thanks for listening.