Hi,
Sorry to have to post here but it has proved impossible to sign into customer services as the login methods appear to be designed for US users only. Coming from the UK I’ve found it impossible to sign in.
The reason I wanted to contact customer services? Ever since I subscribed I received regular emails prompting me to subscribe despite the fact that I pay £7.61 every month.
Having recently received many emails telling me I can subscribe for a whole year for $20 I thought ‘great, I’ll have some of that’. Not so, even though the subscription is digital and 0’s & 1’s don’t care where in the world you are, the deal isn’t available outside USA & Canada.
As a predominant hand tool user the site offers up some interesting articles on design etc, but as far as tool use and reviews go, articles on hand planes for example don’t change in a few decades. How about offering the preferential subscriptions to other potential customers outside the USA & Canada?
Without a bit of good will, the site isn’t looking such good value for overseas subscribers by comparison.
Regards,
Replies
I've been getting the advertisements for the $20 subscription as well.
I'm pretty sure that's for the printed magazine, not for a digital subscription.
Will they ship the printed magazine overseas? I don't know.
Mike
Sometimes using a different web browser and/or clearing your browser cache solves login issues.
Yep
I paid for subscription but I haven't got anything yet. Any ideas why.
I'm just wondering why customer service hasn't got a hold of me? Do they not read their own site comments about their own customer service? Hello customer service testing testing is this mic on?
They don't on weekends.
Lol
“[Deleted]”
“[Deleted]”
Yay I finally got a hold of somebody .....my magazine is on his way !
This month I received 2 magazines with different code nos. Have I mistakenly paid for two subscriptions?
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