Replies

1. 
   dgreen | Dec 22, 2007 06:02am | #1

   Still around is a relative thing. They got assimilated by Black and Pecker. Have you tried this website?

   http://www.deltaportercable.com/ServiceAndSupport/ServiceAndSupport.aspx

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   It would indeed be a tragedy if the history of the human race proved to be nothing more than the story of an ape playing with a box of matches on a petrol dump. ~David Ormsby Gore

2. 
   dgreen | Dec 22, 2007 06:04am | #2

   What part are you looking for? Part# if you have it, model number and part decription if nothing else. I still have a few contacts.

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   It would indeed be a tragedy if the history of the human race proved to be nothing more than the story of an ape playing with a box of matches on a petrol dump. ~David Ormsby Gore

1. 
   jack7 | Dec 23, 2007 05:23am | #4

   Hi
   part# 28-181,band saw fence.
   thank you for your help.
   Jack.

1. 
   kidgenius | Dec 23, 2007 07:18pm | #5

   Ok, checking over at erepalcementsparts.com and toolpartsdirect.com (they have schematics)there are some different things that could fit the bill. Here's a schematic of the fence (3rd page)
   http://www.toolpartsdirect.com/cgi-bin/schematic.cgi/delta/28-180You can use any one of the three sites to find the part you need.Do you need the whole thing, or just a part of it, because it doesn't appear anyone sells the entire thing anymore. I have a feeling you might have to go the aftermarket route like a Kreg fence or something.Brian

3. 
   JerryPacMan | Dec 22, 2007 08:54pm | #3

   Try Mikes Tools.

   http://www.mikestools.com/Delta-Band-Saws-Parts-Lists_2277.aspx

    

   Life is what happens to you when you're making other plans .

4. 
   dgreen | Dec 24, 2007 12:25am | #6

   These folks have the complete fence and it's on sale.https://weldwarehouse.securesites.com/cgi-bin/einstein.pl?::1:WLDWH:1:number=28-181

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   It would indeed be a tragedy if the history of the human race proved to be nothing more than the story of an ape playing with a box of matches on a petrol dump. ~David Ormsby Gore

1. 
   jack7 | Dec 24, 2007 04:49am | #7

   hi dgreen thank you for all your help.
   Jack

5. 
   JamesS | Dec 25, 2007 06:40am | #8

   Jack:  Try 1-800-223-7278 & ask for Jack (in service tech). Where are you located?

   James

1. 
   bww_maryland | Dec 25, 2007 07:06am | #9

   Great to see the manuf's reading knots.com and supporting customers!

1. 
   JamesS | Dec 26, 2007 06:58am | #10

   bww_       I'm not with Delta, it's just that they responded to my problem quickly. My TS was still under warranty and I had a noise problem which they are sending a repairman out to fix at my home!!!!  I believe the person with the bandsaw problem should still be under warranty also & should get the same quick service.

   James

   James

2. 
   jack7 | Dec 27, 2007 07:31am | #12

   Hi James S
   thanks for your kind help,but I got the part already.Jack.

6. 
   Piccioni | Dec 26, 2007 07:17pm | #11

   They seem to be having some issues with support lately. I got a drum sander and it was missing the crank wheel. I phoned Canadian customer support and kept getting connected to US customer support (i.e. they would pick up the phone). The US ladies were very nice and gave me a list of direct Canadian numbers for local support folk across the country. I dialed a few of those (most were no answers) until I got to talk to a human, in Canada, who was very helpful.

   I suspect they have some issues with consolidating all the various businesses they bought.

   As for email, I find that the overwhelming proprtion of companies do not respond to emails, unless sent to a specific person. I know this is shear idiocy, like advertising a telephone number and not returning calls, but I estimate 80% simply ignore such emails, probably because they don't assign responsibility to a specific person. It makes me crazy.

1. 
   Woodman41 | Dec 27, 2007 09:03am | #13

   They are having a lot of problems lately. My friends who are in the tool business tell me that everyone is pissed off at Delta these days.Part of the problem is the disorganization that inevitably follows a large company acquisition and integration into another entity. The other side of this is that Delta was in design mode prior to the acquisition in an attempt to refresh their product lines and better compete with Jet/Powermatic, and to some degree Steel City (which despite having tackled the manufacturing side, still seems to lack distribution breadth). When BD completed the acquisition they put the brakes on new product design, which makes it tougher for retailers who depend on a stream of new products to excite consumers. I am not optimistic about Delta's prospects under BD.

1. 
   jack7 | Dec 29, 2007 05:00am | #14

   Hello Woodman41,after some 28 years of delta tools,no more for me.
   jack7.

1. 
   Sancho | Dec 30, 2007 06:49am | #15

   Diddo