So is FWW still having access issues with its app? I am a digital subscriber, can view web site articles and see the digital edition of the monthly magazine ok but cannot login to the app – ‘user not registered’ even though I am.
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Replies
I get that too. I'm exasperated. I'm getting emails say my subscription has run out, and need to renew. But I just renewed in January.
I'll also have them look into your issues John. There has to be an email address hanging around on some list where it shouldn't be.
Hurdler541,
I hear you. It's all kind of confusing. Without knowing exactly what subscription you have it's hard to know what's up. The website subscription and the app subscription aren't always tied together.
The app is a mirror of a magazine subscription, so if you have a digital-only subscription that might not include access to the app. You'd have to view the magazines on the website.
I'll let customer service know to look into it.
Thanks, Ben; much appreciated.
Ben I am an unlimited subscriber and I cannot log into the app to get to the magazine which used to be where I read the newest issue. I haven't tried within the last week and read it on my computer or iPad online by logging into the FWW site directly so am not missing access. There is some glitch related to the app though.
There was an issue, but it seems to have been resolved a few days ago. Try it again.
I ran into the same thing. I received the most recent magazine last week by mail but no longer have access to the digital version on the FWW app. Same login error response as the OP.
In some good news, when I got the print magazine in the mail, it was the fastest I've ever gotten it.
I have the same issue. As both a print and digital subscriber, the app now wants to charge me for issue 303. My subscriptions are current, but hard copy yet to arrive.
Y'all should be good now. Try again.
Yes! Thanks Ben.
yes, thanks!