Replies

1. 
   mnd423 | Nov 06, 2019 02:57pm | #1

   I have been having the same issue

2. FWW Editor
   ben_strano | Nov 06, 2019 03:51pm | #2

   What version of iOS are you running? What model iPad?

   These specifics will help us figure out what is going on.

3. 
   fddd | Nov 09, 2019 12:51pm | #3

   Me too. iPad Pro 10.5”. Running iOS 13.2. Tries to open then crashes.

4. 
   powder_post_beetle | Nov 09, 2019 01:52pm | #4

   Why use the app when you can use Safari. Safari works nicely with FWW on my iPad. Am I missing something here?

5. 
   fddd | Nov 09, 2019 03:18pm | #5

   For the simple fact you can download and read full issues offline.

6. FWW Editor
   ben_strano | Nov 11, 2019 08:33am | #6

   Thanks for that info. I'm going to check in with Paperlit and see if this is a known bug.

7. FWW Editor
   ben_strano | Nov 11, 2019 09:49am | #7

   If you look in your app store updates, can you tell if you updated to 18.7.3 three weeks ago?

   As far as we're aware, there hasn't been widespread report of issues.

8. 
   user-4984025 | Nov 11, 2019 10:11am | #8

   I have the same issue.

9. 
   hintonsteve | Nov 11, 2019 10:29am | #9

   I was having the same issues with my iPad. Upgraded to iPadOS 13.2.2 this morning and the app seems to be working again. It did crash the first time after upgrading so I closed the app and reopened it. Been fine ever since.

10. 
    hintonsteve | Nov 11, 2019 10:32am | #10

    I guess I spoke too soon. App crashed again.

11. 
    powder_post_beetle | Nov 11, 2019 10:38am | #11

    I’m curious to know are there any other benefits to using the app other than being able to read issues of FWW off-line? I’ve been using Safari and have been satisfied. I’d say nearly 100% of my iPad usage is online. I’m wondering if I’m missing out and should try the app.

12. 
    fddd | Nov 11, 2019 07:25pm | #12

    Yes, using 18.7.3

1. FWW Editor
   ben_strano | Nov 12, 2019 09:09am | #13

   We have a ticket in with Paperlit, the company that does the app. I'll try and keep this thread updated when I get more information.

13. 
    user-5113794 | Nov 14, 2019 07:34am | #14

    iPad Pro (12.9”) iOS 13.2.2
    Crashed 1st 2 attempts after iOS update and opened on the 3rd try. Similar to my experience prior to updating to 13.2.2
    Thanks

14. 
    user-5113794 | Nov 25, 2019 07:00am | #15

    Seems to be fixed now, thanks.

15. 
    ErnestBurton | Sep 23, 2020 11:19pm | #16

    You can find a way to fix the FWW application error for free on https://techsuspect.com