Replies

1. 
   mikeinohio | Jul 15, 2020 07:26am | #1

   I think you scroll to the very bottom of this page and click on "customer support".

   You will be asked to log in to your account and once in, you can change your membership status.

   Someone please correct me if that's not the best way to make account changes.

   Mike

2. 
   user-5553301 | Jul 15, 2020 08:16am | #2

   Hi MikeInOhio，thank you very much!
   I loged in and try to cancel, unfortunately failed...
   got a message"Your order cannot be completed at this time. Please try again later." 😤

3. FWW Editor
   ben_strano | Jul 15, 2020 08:39am | #3

   Sorry you're having a difficult time canceling. The system has some weaknesses.

   The easiest way is to call customer service at 866-325-2495 or email [email protected].

4. 
   Ghaz2022 | Jan 24, 2022 05:56am | #4

   That's another good reason for me to cancel the service, don't have faith in company who do not let the customers to cancel at anytime they want instead have to spend hours and email them to wait for 2 days or more to get reply back.

   I have sent the email and I have tried to call you guys many time no answer always closed. The next thing I will contact my bank to report any new payment will be marked as unauthorised.

   Thanks.