I know post’s containing good customer service from Lie Nielsen are common, but I had (another) great experience with them and wanted to tell.
I needed a dovetail layout tool from them and it is backordered till next Tuesday. I sent Jennifer (@ LN) an email and explained that I am teaching some friends dovetails this weekend and really needed it. She found one in their shop and is sending it out so I will have it on Friday.
I know its just a small dovetail layout tool, but thats why I deal with LN.
My hats off to Lie Nielsen and Jennifer!!!
Jeff
Replies
Jeff,
Its good to hear about that excellent LN customer service. Generally speaking, Lie Nielsen is well-liked for both its tools and its service.
I have one of those dovetail markers you mention (assuming it's the brass and wood item). Just to offer one slight criticism of Lie Nielsen (to balance the overwhelming praise) I have to say that I don't think a wooden part is a good idea in a DT marker. Mine already has a number of slices and nicks from the marking knives (Sabatier and Blue Spruce).
Lataxe the hypercritical.
Sir David La Taxe,
I have the same marker, but have to admit that I now think it is overkill. Originally, I had considered getting one from Rob Cosman:
http://www.robcosman.com/rcjigs.php
Upon noticing that his were 100% wooden, I concluded that I would prefer the one from LN because of the metal component. I like rosewood and brass. Now I see the whole thing as being unnecessarily precise. I believe that one could simply hack together a jig out of scrap wood, using a protractor to set a given angle if one deems it necessary, then use it until it becomes unusable, then make another. Or just set an angle on a sliding bevel and use that. If the whole jig were brass, it would be more durable, but in the long run, the minor scratches on the rosewood on the LN jig do not render it unusable, just cosmetically blemished (or comfortably used?). Considering that one can actually pursue these joints freehand (ala Santa Klausz), is the ultimate durability of the jig (training wheels?) really that important?
-Andy
P.S. I am still (happily) using the training wheels!
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