Nova Viking Drill Press Error Codes
My 2 month old Viking DP is throwing codes and wondering if anyone else has exprienced the same? Often on a cold start, the motor doesn’t start and instead hums. Then it throws the Er.04 code and the warning buzzer goes off (Er.04 is ‘motor won’t start). Also, when it does start, after a few drilling applications the self-start quits working and then if often stays in ‘reverse’ mode. Then it throws the Er.04 code again.
I’ve registered the warranty and customer service (through email) is suggesting the board might need replacing. So far they have been fairly responsive. I bought this fancy gizmo as a replacement for a junky Delta and now starting to regret it. I’v’e also done a factory reset and updating the firmware has been unsuccesful and frustrating.
Replies
Sorry. I've had my Viking for about three years now and it's been perfect. I hope you get this straightened out soon.
Thanks - appears I got the Friday one.
I bought the same drill press about six months ago. The included chuck had significant run out. I contacted customer service and fortunately was put in contact with Rich who I think is the service manager.
He was very responsive by email and phone. I got the chuck replaced with an upgrade without hassle. They measured the runout in the replacement chuck before shipping it and provided the numbers to me.
I’m not sure how big the service department is but you might want to “speak to the manager.”
Good luck in getting this resolved smoothly. I agree with john_c2. Even as a hobbyist woodworker, this drill press really makes a difference in what I can do.
Russ
Thanks and good to hear. Rich is the one addressing my issue, so hopeful things will work out.